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Focused communications achieve business goals

 

Challenge: Two disparate clients each acquired separate corporate entities with new technologies and products, as well as additional employees and diverse customer bases. How to create a communications program for message development and delivery to achieve marketing support among these different groups? The answer is Jenobi.

Value-added approach: In-depth internal and external research, as well as interviews with management, employees and customers, allowed the Jenobi team to create core messages with key themes and also design and produce the communications products to achieve these marketing goals.

Jenobi designed a fact-finding communications program for a specialized segment of Schlumberger Oilfield Services. Having formed a new umbrella organization for well services products and expertise, Schlumberger needed to weld the new group with a new identity, folding them into the one Schlumberger concept to increase market share.

Jenobi created Innovate, an internal, quarterly news technology publication to convert unique solutions using new technology into worldwide applications that gain new customers to the Schlumberger fold.

From an initial size of 12 pages and a print run of 2,000, Innovate has grown to 24 pages, and a print run of 3,500.

For Shell Global Solutions, Jenobi conceived Impact, a quarterly, external communications vehicle, distributed via print and the web, to keep all audiences abreast of the latest technological applications worldwide. Having grown from a print run of 6,000 to a print run of 9,000, Impact continues to demonstrate the company’s technology leadership with global case histories and strong information-based features— needed information that helps personnel position products and services to keep sales strong.

Results: Jenobi worked closely with its clients to identify their marketing goals, then planned, designed and created communications products that work. Jenobi offered the professional skills that allowed Shell Global Solutions to focus efforts on market penetration, increasing revenue in a down economy. Jenobi helped Schlumberger forge a corporate identity for a new division, successfully turning diverse, high technology applications into attractive, successful case histories, obtaining new clients and strengthening the existing customer base.

 
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